Patient Recall and Retention
Automated patient recall messaging that brings patients back — without adding to your to-do list. Reach the right patients at the right time with smart, personalized recall workflows.
Effortless Patient Recall That Keeps Your Calendar Full
No one likes chasing down patients — or losing them. With DoctorConnect's recall tools, your practice can send perfectly timed messages to bring people back for check-ups, follow-ups, or overdue appointments. Set it once, and let the system handle the rest.
- Auto-send messages at key intervals
- Customized messaging by resource
- Keep patients engaged
- Reduce staff workload
- Boost patient retention
- Increase patient volume
How It Works
Three steps to bringing patients back automatically.
-
Patient Is Cared For
During their visit, the patient is treated as normal and receives the care they need.
-
Patient Is Recalled
The system automatically reaches out at customizable intervals based on rules you set.
-
Patient Calls In or Schedules Online
The patient receives the message and contacts you — or uses our online appointment request tool to self-schedule.
AI-Powered Precision Recall With DoctorConnect & LumiSight Health
With our ecosystem partner LumiSight, practices stop guessing and start acting — intelligently reach your most valuable and high-risk patients with precision through an AI-powered engine to maximize ROI and health outcomes.
Why Choose Us for Your Patient Communication Needs
With 80+ years of patient communication experience across our team, we know what works.
More Experience
80+ years of combined patient-communication know-how across our team.
Seamless Experience
Consolidate your tech stack — every communication channel in one place.
Best-in-Class Support
White-glove service at self-service rates. No more waiting on responses.
Ease of Use
No complicated interface or setup. Less stress on you and your team.
Modernize Your Practice With Tools That Work as Hard as You Do
Amazing Reminders
Industry-leading interactive appointment reminders via text, email, or phone.
Digital Patient Forms
Mobile-friendly intake forms that reduce wait times and sync to patient records.
Recall and Retention
Rule-based recall messaging and intelligent scheduling that fills your calendar.
Automated Surveys
Collect feedback, boost reviews, and get alerts on negative feedback.
Automated Waitlist
Self-service waitlists with first-come invite automation that runs on autopilot.
Copay and Collections
Request and collect patient balances automatically — before or after visit.
Patient Scheduling
Patients self-book appointments online with our intelligent, customizable scheduler.
Telehealth
HIPAA-compliant video visits with reminders, forms, and secure links — all integrated.
Ready to bring your patients back on their own?
Schedule a 15-minute live demo and we'll walk you through it.
Schedule a Consultation