Insurance Eligibility Verification
Know what a patient owes before they walk in. Real-time coverage checks, insurance discovery when there is no card, and coordination of benefits, all from the patient's chart.
Fewer denials, fewer surprises at checkout
Three things that go wrong without verification, and what changes with it.
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Coverage lapsed and nobody knew
Patients change jobs and plans reset. A check before the visit catches a lapse while there is still time to sort it out, instead of after the claim is denied.
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The copay was collected wrong, or not at all
A verification returns the copay, the deductible and how much of it is left, so the front desk collects the right amount at check-in rather than billing for it later.
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The patient forgot their card
Insurance discovery searches by name and date of birth and returns the plans it finds, so the visit is not held up and the claim still goes out clean.
Common questions
How many payers are supported?
The directory holds 3,433 payers. 1,291 of them support real-time eligibility inquiry, and 1,153 of those need no enrollment, so checks work as soon as the payer is enabled.
Does a successful check guarantee payment?
No. Eligibility confirms that coverage exists. Pre-authorization, medical necessity review and benefit exclusions can still affect whether a claim is paid.
What if the patient has no insurance card?
Insurance discovery searches by name and date of birth across many payers at once and returns what it finds, typically within 30 seconds to 2 minutes.
Can patients send their own card photos?
Yes. Send a scan link by text. The patient verifies their date of birth and photographs both sides from their phone. The link expires after 72 hours.
See it run against your own payer mix
We will check a few of your most common plans live and show you what comes back.
Talk to our team