Gain Deeper Insights with our CARE AI Survey System
DoctorConnect's CARE Survey System makes it effortless to collect meaningful feedback from your patients. Easily build and customize surveys, automate delivery, and turn responses into actionable insights — all in one platform.
Boost Your Reviews. Track Your Trends. Protect Your Reputation.
DoctorConnect's patient surveys and healthcare reputation management make it easy to collect post-visit feedback, spotlight your happy patients on Google and other review sites, and catch problems before they hit the public.
- No staff intervention required — fully automated
- Supports MIPS (Merit-Based Incentive Payment System) reporting
- Tracks PROMs (Patient-Reported Outcome Measures)
- Collects NPS (Net Promoter Score) to gauge patient loyalty
- Configurable survey questions to match your practice goals
- Turn positive responses into 5-star reviews with one click
- Monitor and respond to poor reviews
- Track performance trends by resource
- A fraction of the cost of competitors
CARE AI Analytics Engine
Overall Satisfaction
Clear summary of patient sentiment across every visit, refreshed in real time.
Top Strengths
What your patients consistently love — the words they actually use.
Areas to Improve
Recurring frustrations surfaced from open-ended responses, ranked by frequency.
Provider Comparisons
Side-by-side review of how each provider is being received by their patients.
Trends Over Time
How satisfaction is shifting week over week — catch regressions before they hurt.
Review-Ready Quotes
Auto-extracted positive quotes ready to push to Google, Yelp, and your site.
Why Choose Us for Your Patient Communication Needs
With 80+ years of patient communication experience across our team, we know what works.
More Experience
80+ years of combined patient-communication know-how across our team.
Seamless Experience
Consolidate your tech stack — every communication channel in one place.
Best-in-Class Support
White-glove service at self-service rates. No more waiting on responses.
Ease of Use
No complicated interface or setup. Less stress on you and your team.
Modernize Your Practice With Tools That Work as Hard as You Do
Amazing Reminders
Industry-leading interactive appointment reminders via text, email, or phone.
Digital Patient Forms
Mobile-friendly intake forms that reduce wait times and sync to patient records.
Recall and Retention
Rule-based recall messaging and intelligent scheduling that fills your calendar.
Automated Surveys
Collect feedback, boost reviews, and get alerts on negative feedback.
Automated Waitlist
Self-service waitlists with first-come invite automation that runs on autopilot.
Copay and Collections
Request and collect patient balances automatically — before or after visit.
Patient Scheduling
Patients self-book appointments online with our intelligent, customizable scheduler.
Telehealth
HIPAA-compliant video visits with reminders, forms, and secure links — all integrated.
Ready to let your patients tell you what's working?
Schedule a 15-minute live demo and we'll walk you through it.
Schedule a Consultation